The First Group Hospitality appoints Khaled El Sharbatly as director of guest engagement
The First Group Hospitality named Khaled El Sharbatly as its new Director of Guest Engagement. With over 25 years of experience across customer engagement, sales, and operations in the Middle East and Africa, Khaled joins after a 15-year tenure with Marriott International, where he led the Dubai Customer Engagement Centre …
