Post DGCA special audit in June 2023 in the areas of documentation and procedure on operations, training, and FDM programme; IndiGo was issued a show cause notice on 03 July 2023 giving 15 days to respond. The DGCA audit was presumably conducted in view of four tail strike incidents involving A321 aircraft in the past six months.
IndiGo responded to the DGCA show cause notice on 19 July 2023 indicating that there is no violation of procedures laid down by OEM and approved in the regulatory manuals. However, DGCA after review of IndiGo’s show cause notice has imposed a financial penalty of INR 30 Lakhs on 28 July 2023.
IndiGo has been given one month time to possibly appeal against the order. IndiGo is examining the DGCA order and shall respond to the DGCA order in due time. IndiGo would like to assure its customers that the airline has zero tolerance to any safety compromise.