Vivek Shukla has been elevated to the position of Chief Executive Officer (CEO) at The Lalit Suri Hospitality Group (A Bharat Hotels Ltd. Enterprise). A key member of the organisation’s senior leadership team, Shukla is responsible for product enhancement, driving key initiatives along with leading the overall business performance of the brand. He has been one of the core members of the Strategic Management Committee, a key management core group of the company to formulate strategies and oversee the operations, business and corporate affairs.
Shukla has over 31 years of experience in the luxury hospitality industry out of which 18 years have been with The Lalit Group. He joined The Lalit Suri Hospitality Group on April 2005 as a Resident Manager of InterContinental The Grand New Delhi (now The LaLiT New Delhi) and later took over as General Manager in 2007.
In his previous role as the Vice President – Operations of the company, he strategically led the Group’s Operations, Corporate Affairs and Governance. Shukla has successfully driven the company’s culture, vision and values by energising teams towards service and operational excellence. He has fostered a Diversity, Equity and Inclusion culture by embracing, mainstreaming and skilling diverse teams. He also led the teams during the COVID by opening hotel doors for Doctors and providing meals and provisions to the marginalised and underprivileged.
Under his dynamic leadership, The LaLiT New Delhi has won over 60 awards including the prestigious Hall of Fame – National Tourism Award from the Ministry of Tourism, Conde Nast Traveller and Travel & Leisure awards, to name a few.
An Alumni of Hotel Management from the Institute of Hotel Management Catering Technology & Applied Nutrition, Mumbai, he completed his Diploma in the year 1992. Prior to joining The LaLiT, he has been associated with Hyatt International, Marriott International, East India Hotels Ltd. and Indian Hotels Company Ltd. in various positions and locations across India.
A veteran hospitality professional, he thinks out of the box with critical problem-solving and analytical skills. He has successfully driven innovation and transformation in business strategies contributing to sustainable growth and enhanced customer experiences.