Travel Food Services (TFS), India’s leading Travel F&B and Retail company, emerged with the highest tally of wins, taking home 7 awards at the prestigious Moodies Travel Journey Digital Awards and FAB Superstars 2021. This is the first time that an Indian company has garnered so many wins at such an eminent forum, and is also the fourth year in a row (skipping 2020 owing to the pandemic) that TFS has been felicitated at the international platform for its novel concepts, impeccable services and customer-centric approach. The winners were announced during an online ceremony at the Virtual Travel Retail Expo.
Commenting on the achievement, Gaurav Dewan, COO and Business Head, Travel Food Services, said, “This prestigious win at the Moodies Travel Journey Digital Awards and FAB Superstars 2021 is a testament to our hard work and dedication towards transforming travel experiences in India. We are honored to have received this recognition at such an important global platform. At TFS, we always strive to challenge conventions with innovative concepts and to enhance operational excellence across the board. This kind of accolade is a huge motivation for us and our people to continue bringing in innovation, technology and the best of customer service to cement India’s position on the international travel F&B and retail map.
The following are the details of the various awards won by TFS:
Best Digital Team: This award honors digital travel retail teams who have embraced new technologies and launched successful campaigns, both online and offline throughout 2020/21. The award was bestowed upon the TFS Digital Transformation Team, for their successful Implementation of multiple Front of the House and Back of the House AI-powered digital tools to enhance efficiencies.
Digital Innovator of the Year: This category recognizes the company that has thrived in the digital landscape and has led the way in terms of digital innovation throughout 2020/21. Vikas Kapoor, CIO & CFO, TFS, was adjudged the winner for ably leading the RPA Transformation for Finance Processes including Treasure and Account Payable, first in the industry and Country
The award for Best CSR or Cause Advocacy was garnered by Karuna Seva, a joint initiative of K Corporation Charitable Foundation and TFS
TFS also bagged 4 inaugural wins at the FAB Superstars Awards, a programme that recognises the efforts and achievements of the personnel in the travel food & beverage sector from around the world:
Star Individual Asia Pacific (Stores / Admin / Logistics): Venkat Subramanian, Technical Services, TFS, Chennai Airport
Star Story Asia Pacific (Front of House): Nangamuthu Murugan, Guest Service Associate, TFS, Chennai Domestic Airport
Innovation Asia Pacific (Stores / Admin / Logistics): Accounts Payable Team, TFS Head Office
Humanity, Leadership & Inspiration Asia Pacific (Kitchen): E Venkateshan, Chef De Partie, Lounge Kitchen, Bangalore Airport
The Moodies Travel Journey Digital Awards and FAB Superstars 2021 highlight initiatives accomplished during one of the most challenging periods in the history of the travel sector. And, importantly, as we transition to the recovery phase, these recognitions celebrate the resilience, innovation and excellence of our industry during this time.