Indian Railways: Now use IRCTC Zoop’s Google Chats to order food on train

Zoop, an IRCTC-approved train food delivery partner, announced the launch of Google Chatbot for food delivery on trains. Railway passengers can simply google “Zoop India” and click on the “Chat” option to place food orders on the train, track their PNR status, and order within the chat itself.

From checking the PNR Status on Google Chats to selecting their desired items to track their orders, users can carry out the entire process without the app or website. They can even register complaints and get them resolved promptly with AI assistance.

The entire food ordering process is very smooth and user-friendly. Here’s how to use the Zoop Google Chat for Indian Railways:

  1. Type “Zoop India” on the Google search bar
  2. Select the “Chat” option – this will open a pop-up for chat with a live agent
  3. Select “Check PNR Status” or “Order Food” as per your needs.

Puneet Sharma, Founder, Zoop, comments “Our goal is to provide our customers with quality meals from a wide variety of options, including full-course meals, snacks, and drinks. Upon ordering, passengers can track the progress of their orders in real-time. Thus, Zoop not only offers convenience but also flexibility, as travellers can choose to order anything from a light snack to a full meal. With the introduction of Google chatbot, passengers don’t have to choose between pantry car snacks or waiting until getting off the train to get a good meal.”

Zoop is providing a welcome solution for passengers who want to enjoy their meals without worrying about extra luggage or having to leave their seats. By bringing efficiency, convenience, and flexibility to train travel, Zoop is enabling travellers to order food directly via Google Chat while on board, providing an increasingly convenient and efficient way to enjoy meals during long trips.


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